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Case Studies, Downloads, Press…
Our virtual bookshelf

Products

Topic

Press

epoq Presents Control Desk Release 6.0

06. Apr 2022

With Control Desk Release 6.0, epoq improves the user experience of its monitoring and control tool.

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Press

epoq Personalises the Customer Journey and Inspires the Shop Customers of the Traditional Company Görtz

15. Dec 2021

Görtz relies on a personalised customer journey in the online shop and inspires shop customers on the path to checkout.

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Press

epoq Supports babymarkt.de With its Guided Selling Software for Digital Advice on Prams and Pushchairs

16. Aug 2021

With the help of epoq’s Guided Selling Software, babymarkt.de offers shop customers expert advice on everything to do with prams.

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Press

Following Last Year’s Success, epoq Will be Hosting the “Personalisation Experience Day” in 2021 Again

16. Aug 2021

Following last year’s success, epoq is once again organising the Personalisation Experience Day 2021.

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Press

ReboPharm improves the user experience of search function for veterinarians with epoq

13. Jul 2021

ReboPharm and epoq improve the intuitive user experience of the search function on ReboPharm24.de with the personalisation aspect.

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Press

Sendcloud and epoq Optimise Digital Returns Management Together

08. Jul 2021

Sendcloud and epoq are pooling their knowledge of returns and optimising digital returns management together.

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Press

epoq and Y1 Intensify Their Partnership and Support Shop Operators With Customer Centricity

14. Oct 2020

As part of their partnership, epoq and Y1 support shop operators with customer centricity and focus on customer needs.

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Press

epoq Provides Orientation and Reduces Effort For Online Shop Administration Through Intelligent Search at VAN GRAAF

21. Sep 2020

The integration of the intelligent search minimises the effort required for online shop administration in VAN GRAAF’s online shops.

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[Webinar Recording] personalised Shopping Worlds (#epoqPXD)

The speakers in this presentation (Shopware, epoq and Fackelmann) will show examples of personalised shopping worlds for the online shop and how to get started with personalisation.

04. Jun 2021

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Press

epoq Enhances the Search Functionality and Thereby Increases the Performance in the Online Shop of Peek&Cloppenburg* KG Hamburg

10. Sep 2020

By expanding the search functionality, epoq was able to significantly increase the performance of Peek&Cloppenburg Hamburg’s onsite search.

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Digital Customer Experience: Personalised Shopping World – Wow your customers

18. Aug 2020

Learn how to create an inspiring digital customer experience through emotional shopping worlds.

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Press

epoq and Sendinblue Launch Partnership to Optimise Email Marketing KPIs

17. Aug 2020

epoq and Sendinblue deepen their partnership to optimise email marketing KPIs through personalisation and automation.

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Press

epoq Hosts its First Online Conference, the “epoq Personalisation Experience Day”

06. Aug 2020

epoq brings together shop operators and industry experts for its online conference, the epoq Personalisation Experience Day, on 17 September 2020.

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Press

epoq and dasistweb Deepen Their Partnership for Comprehensive E-commerce Know-how

12. Jun 2020

epoq and dasistweb work together to meet the needs of shop customers along the customer journey touchpoints.

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Press

epoq Identifies Shop Customer Needs and Supports Digital Development at Fackelmann

03. Jun 2020

In addition to its needs-based products, Fackelmann’s online shop is also to be geared to meet individual customer requirements.

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[Webinar-Recording] Touchdown: How to really impress customers along the customer touchpoints

The e-commerce experts from Spryker and epoq talk about customer needs along the customer journey touchpoints in this webinar recording.

17. Aug 2023

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Press

Ankerkraut Enhances the Customer Experience in E-Commerce by Personalising a Further Touchpoint

06. Apr 2020

Ankerkraut wants to further perfect its customer experience in e-commerce.

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Press

OUTLETCITY METZINGEN Pioneers the Use of Epoq My Stream and Introduces a New Benchmark for Customer Loyalty in E-commerce

09. Mar 2020

With epoq My Stream, OUTLETCITY introduces a fully personalised shopping area.

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Interview Thorsten Mühling at the E-commerce Germany News

13. Feb 2020

“If we want to offer customers a unique customer experience each time they visit their favorite online shop, we need to accompany them on each step of their journey through the shop”

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Press

New Partnership: Spryker and epoq Look Forward to Working Together to Personalise the Customer Journey Touchpoints

21. Jan 2020

Spryker Systems now offers its customers seamless personalisation of the customer journey touchpoints via epoq.

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B2B Trends 2020: This Is How You Can Score With Online Shop Personalization

This webinar is about the requirements of B2B customers in e-commerce and what solutions the online shop personalization has in store for you in 2020.

02. Jul 2020

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Press

My Stream Provides Digital Customer Engagement in the Online Shop

02. Sep 2019

At DMEXCO 2019, epoq will present “My Stream” – the individual shopping area for each customer in the online shop that ensures digital customer loyalty.

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Press

epoq Continues to Grow With Real-Time Personalisation

19. Jun 2019

Larger software forge, more space and new opportunities for real-time personalisation from software company epoq.

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Case Study Case Study

Higher click rate in the newsletter

19. Nov 2019

babymarkt.de increased the click rate in the newsletter by personalizing the category-based recommendations.

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Case Study Case Study

Personalization strategy to the test

23. Sep 2019

Outletcity increased revenue per session by 5.04% with a new personalization strategy.

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Case Study

Revenue increase through a new Search Function in the Online Shop

15. Nov 2018

Villeroy & Boch increased online shop revenue by 20% with epoq Search.

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Case Study

Comparing Recommendation Engine Providers

15. May 2018

Baumarkt direkt carried out an A/B test with its previous recommendation engine provider and epoq Inspire.

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Case Study

Increasing e-commerce sales

07. May 2018

Together with epoq, Ex Libris increases e-commerce turnover via personalized and automated e-mailings.

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