Data protection is a matter of course for us

epoq Suite

Startseite » Personalization » Technology » Data protection

Our privacy promise for a good feeling with our suite

 

Hosting in Germany

High standard of data protection through German law.

Pseudonymisation

Pseudonymised data is used for our services

Completion of an agreement

On request: completion of an agreement for commissioned data processing.

Internal data protection supervisor

Hosting in Germany

Using Germany as a server location brings more legal security for your customers. Since the data centres in Germany are subject to German law, the data is processed in accordance with German data protection law. This ensures that the data is protected from access by unauthorised third parties. For example, data that is stored on a server in the USA is not protected by the American authorities.

Because of this, our choice of a server location in Germany is extremely important for confidential and sensitive customer data.

Pseudonymisation

In order for our AI engine to deliver the best possible results for each individual customer and to be able to continuously develop, the click and purchase behaviour of the shoppers, among other things, is recorded pseudonymously for the knowledge base.

When processing personal data, the provisions of the GDPR, such as the principle of data minimisation, must be observed. According to the EU GDPR, personal data may only be further collected and evaluated if it has been cleanly pseudonymised beforehand, i.e. if personal data can no longer be assigned to a specific data subject.

Completion of an agreement

According to the EU General Data Protection Regulation (GDPR), every company that has personal data, even if pseudonymised, processed on its behalf must conclude a contract for commissioned processing. This contract regulates the rights and obligations of the client and contractor as well as subcontractors. Among other things, this is to ensure that the client only processes the data entrusted to it for the purposes for which the client collected the data and protects it accordingly.

We offer you the option of concluding an order processing contract with us. With this contract, you can legally confirm to your clients the security of the data on our servers.